We understand the concern caused by Ryanair's recent email. We want to assure you that your flight ticket is valid and ready for travel.

Ryanair has introduced an identity verification process for select bookings, including those made through travel agencies. This verification is handled directly by the airline before your departure. In the booking confirmation email we sent you, there's a link with all the details you need for your Ryanair travel.

Important information

  • Verification process
    Please note that the verification process is managed solely by Ryanair and is beyond our control. However, we're here to assist you in completing it smoothly.
  • Your booking and contact details
    We collaborate with various airlines and routes, often through trusted third-party sources, to provide you with the best travel options. Your Ryanair ticket was sourced through such third party. When your booking was made, we shared your registered email address and phone number with the airline, ensuring you receive all relevant information directly.
  • Payment method
    To ensure your convenience and prevent multiple charges on your bank statement, we sometimes use virtual cards for payments. In such cases, your payment details are not shared with the airline. If a virtual payment card was used to purchase your ticket, you can view its details on the booking confirmation email sent to you by Ryanair.
  • How we can help
    Should you require any information to complete the verification process, please refer to our Verification Guide or reach out to us directly. We are here to assist you and ensure your travel experience is hassle-free.